Nobody comes through without you saying yes
Every request to join is yours to accept or decline. There’s no queue that fills itself, no automatic allocation, and no obligation to explain a no. Declining is a normal part of hosting, not a confrontation, and the person isn’t told why.
If you’re unsure about someone, that’s reason enough. A gathering you feel uneasy about is one you’ll host badly.
What you can see before you decide
When a request lands you can see the person behind it, not just a name on a list:
- Their profile, with photo, prompts and what they’re into.
- Their rating from previous hosts, if they’ve been to things before.
- Whether they’ve actually turned up to what they’ve joined.
Someone brand new won’t have a history yet, and that isn’t a red flag on its own, everybody starts somewhere. But it does mean the profile is all you have, which is worth weighing on a smaller or more personal gathering.
You can require ID verification
Paid experiences already require guests to verify their identity through Stripe. For a free one you can switch the same requirement on yourself, so only people who’ve verified against a government ID can request a place.
Worth using when the gathering is in your home, when it’s small, or when you want the age of the room to be document-backed rather than taken on trust. Wello is 18+ throughout, and verification is what turns that from an honesty question into a checked one.
Your exact location stays private
Before you accept anyone, your experience shows only an approximate area: the map pin is deliberately offset, not your door. The exact address goes only to people you’ve accepted.
That holds wherever you’re hosting, a flat, a studio, a meeting point in a park. You choose who gets the details, and you choose when.
If something feels off before the day
You can decline a request you’ve not yet accepted, and you can cancel an experience entirely. Neither needs a justification. Doing it early is kinder to everyone than going ahead with a room you don’t want, and far easier than managing it on the night.
On the day
You’ll have a list of who’s coming and people check in when they arrive, so what you have is a record of who was actually in the room rather than who said they’d come.
If a guest is bringing people who aren’t on Wello, that’s shown plainly to everyone joining, because those guests haven’t been through Wello’s checks or ratings. Whoever brings them is vouching for them, and you can factor that in before you accept.
It’s your space. You can ask anyone to leave, at any point, for any reason, and you don’t need Wello’s permission to do it.
Afterwards
- Ratings run both ways. You rate your guests and they rate you, so conduct follows people rather than resetting every time.
- Report anyone whose behaviour warranted it. Reports reach our team, and they matter most when the person seemed fine to everyone else.
- Block someone and they can’t reach you again. You don’t have to explain that either.
Rating honestly is the single most useful thing you can do for the next host. A quietly difficult guest who gets a polite five stars stays invisible to everybody.
Keep it on Wello
Messages, joining and payment all live in the app. That’s partly convenience, but mostly it’s what makes the rest of this work: if a conversation moves to another platform and something goes wrong, there’s no record for us to act on and no protection attached to it.
Trust your own read
None of this replaces your judgement, and it isn’t meant to. If something feels wrong, you don’t owe anyone the benefit of the doubt: decline, cancel, end it early, report it after. In a genuine emergency call 999 first and tell us afterwards.
General guidance for UK hosts, not legal or safety advice, and not a guarantee. Wello runs identity verification, approval, ratings, check-in, reporting and blocking, but hosts and guests are responsible for their own conduct and safety. You know your space and your situation better than we do, use your judgement. See also Meeting new people, safely for the guest’s side of the same door.